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Policies & Rules

By the law of Massachusetts (RMV) you must have your permit or license with you to operate a vehicle. No student will be allowed to drive without a physical MA permit or license.
Digital permits are not acceptable. No exceptions will be granted and fees will still apply.
All payments must be made before any driving practice(s)
Please be ready at the time of your appointment outside of the destination. We will only call you after 5 mins of waiting.
For cancellations, we require a 24 hour notice by calling or texting 857-506-6965. If a client is late for more than 10 minutes, it will be considered a No-show and fees will still apply.
We reserve the right to dismiss any client who is consistently cancelling or no-showing.
No refund will be giving for any unused services. For adults you have 180 days to complete any services or you will forfeit the services.
Students are 100% responsible to remember the day and time of any appointment after confirmation.
We are able to reschedule your session for unforeseen situations.
Confidence Auto Academy vehicles may be equipped with Dashcam to protect your safety and our staff safety.
Road test students please meet our instructor at the road test location.
NO REFUND..............................NO REFUND