Our Policies & Rules
CONFIDENCE AUTO ACADEMY POLICIES AND RULES
- By the law of Massachusetts (RMV) you must have your permit or license with you to operate a vehicle. No student will be allowed to drive without a physical MA permit or license and the fee will still apply.
- For cancellations, we require a 24 hour notice by calling or texting 857-506-6965. If a client is late for more than 15 minutes, it will be considered a No-show and fees will still apply. Any weekend or monday lesson must be cancelled on friday the latest to be considered.
- We reserve the right to dismiss any client who is consistently cancelling or no-showing.
- No refund will be giving for any unused services. For adults you have 180 days to complete any services or you will forfeit the services.
- Students are 100% responsible to remember the day and time of any appointment after confirmation.
- Confidence Auto Academy vehicles may be equipped with Dashcam to protect your safety and our staff safety.
- Road test students please meet our instructor at the road test location.
- NO REFUND.............................